Terms and Conditions

Read this agreement before using tiTrovo.casa's services. By accessing or using tiTrovo.casa's identity management software or services offering, you (the “Customer”) signify acceptance of and agree to the terms and conditions of this agreement. If you do not agree to the terms and conditions of this agreement, do not access or use the services.

Definitions:

This agreement ("Agreement") is made and entered into by and between:

Effective Date:

This Agreement becomes effective on the date it is signed by both parties during the account registration process (the "Effective Date").

Description of the Services:

tiTrovo.casa agrees to provide the SAAS Services through the Application to Customer. Customer acknowledges that this Agreement is a services agreement and tiTrovo.casa will not be delivering copies of the Software to Customer as part of the SaaS Services.

Account registration

To use the SaaS Services, Customers must register or create a Customer account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.

Customers are responsible for keeping their login credentials confidential and safe. For this reason, Customers are also required to choose passwords that meet the highest standards of strength permitted by this Application.

Customers are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think their personal information, including but not limited to Customer accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

Restrictions:

Customer shall not, and shall not permit anyone to: 1. Copy or republish the SaaS Services or Software 2. Make the SaaS Services available to any person other than authorized Customers 3. Use or access the SaaS Services to provide service bureau, time-sharing or other computer hosting services to third parties 4. Modify or create derivative works based upon the SaaS Services or Documentation 5. Temove, modify or obscure any copyright, trademark or other proprietary notices contained in the software used to provide the SaaS Services or in the Documentation 6. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software used to provide the SaaS Services, except and only to the extent such activity is expressly permitted by applicable law 7. Access the SaaS Services or use the Documentation in order to build a similar product or competitive product. Subject to the limited licenses granted herein, tiTrovo.casa shall own all right, title and interest in and to the Software, services, Documentation, and other deliverables provided under this SaaS Agreement, including all modifications, improvements, upgrades, derivative works and feedback related thereto and intellectual property rights therein. Customer agrees to assign all right, title and interest it may have in the foregoing to tiTrovo.casa.

Pricing and Payment:

  1. Customer agrees to pay tiTrovo.casa the agreed amount for the SAAS Services based on the pricing plan selected.
  2. Payment terms can vary from one-time payment to monthly or yearly payment as chosen by the Customer.

Cancellation and Refund Policy:

  1. Suspension for Non-Payment: tiTrovo.casa reserves the right to suspend delivery of the SaaS Services if payment is not received on the Renewal Date of the current Subscription Term. tiTrovo.casa will restore the SaaS Services upon receipt of payment.

Data Ownership and Security:

  1. Customer retains all right, title, and interest in their data.
  2. tiTrovo.casa agrees to take reasonable measures to protect customer data from unauthorized access or disclosure.
  3. tiTrovo.casa shall not use customer data for any purpose other than providing the SAAS Services.

Term and Termination:

  1. The term of this SaaS Agreement shall begin on the Effective Date and shall continue until terminated by either party as outlined in this Section.
  2. Either party may terminate this Agreement with a written notice before the end of the term.
  3. Upon termination, Customer's data will be deleted and removed from the Application.
  4. tiTrovo.casa reserves the right to cancel or suspend access to the SAAS Services if the Customer violates any of the terms of this Agreement.

Confidentiality:

Both parties agree to keep confidential any non-public information disclosed during the term of this Agreement.

Customer Responsibilities

  1. Customer agrees to provide tiTrovo.casa with the information required to set up the SAAS Services.
  2. Customer agrees to provide tiTrovo.casa with information about any bugs, errors, or other issues with the SAAS Services if required by the tiTrovo.casa to resolve the issue.
  3. Compliance with Laws. Customer shall comply with all applicable local, state, national and foreign laws in connection with its use of the SaaS Services, including those laws related to data privacy, international communications, and the transmission of technical or personal data. Customer acknowledges that tiTrovo.casa exercises no control over the content of the information transmitted by Customer through the SaaS Services. Customer shall not upload, post, reproduce or distribute any information, software or other material protected by copyright, privacy rights, or any other intellectual property right without first obtaining the permission of the owner of such rights.
  4. Unauthorized Use, False Information. Customer shall: (a) notify tiTrovo.casa immediately of any unauthorized use of any password or Customer id or any other known or suspected breach of security, (b) report to tiTrovo.casa immediately and use reasonable efforts to stop any unauthorized use of the SaaS Services that is known or suspected by Customer or any Identity Cube Customer, and (c) not provide false identity information to gain access to or use the SaaS Services.
  5. Customer agree to be fully responsible for all activities that occur under their Customername and password
  6. tiTrovo.casa shall not be liable for any loss of data or functionality caused directly or indirectly by the Customer acting.
  7. License from Customer. Subject to the terms and conditions of this SaaS Agreement, Customer shall grant to tiTrovo.casa a limited, non-exclusive and non-transferable license, to copy, store, configure, perform, display and transmit Customer Content solely as necessary to provide the SaaS Services to Customer.

General Provisions:

  1. Non-Exclusive Service. Customer acknowledges that SaaS Services is provided on a non-exclusive basis. Nothing shall be deemed to prevent or restrict tiTrovo.casa's ability to provide the SaaS Services or other technology, including any features or functionality first developed for Customer, to other parties.
  2. Personal Data. Customer hereby acknowledges and agrees that tiTrovo.casa's performance of this SaaS Agreement may require tiTrovo.casa to process, transmit and/or store Customer personal data or the personal data of Customer to third parties. By submitting personal data to tiTrovo.casa, Customer agrees that tiTrovo.casa and third parties may process, transmit and/or store personal data only to the extent necessary for, and for the sole purpose of, enabling tiTrovo.casa to perform its obligations to under this SaaS Agreement. In relation to all Personal Data provided by or through Customer to tiTrovo.casa, Customer will be responsible as sole Data Controller for complying with all applicable data protection or similar laws such as EU Directive 95/46/EC and laws implementing that Directive that regulate the processing of Personal Data and special categories of data as such terms are defined in that Directive. Customer agrees to obtain all necessary consents and make all necessary disclosures before including Personal Data in Content and using the Enabling Software and tiTrovo.casa SaaS. Customer confirms that Customer is solely responsible for any Personal Data that may be contained in Content, including any information which any tiTrovo.casa SaaS Customer shares with third parties on Customer’s behalf. Customer is solely responsible for determining the purposes and means of processing Customer Personal Data by tiTrovo.casa under this Agreement, including that such processing according to Customer’s instructions will not place tiTrovo.casa in breach of applicable data protection laws. Prior to processing, Customer will inform tiTrovo.casa about any special categories of data contained within Customer Personal Data and any restrictions or special requirements in the processing of such special categories of data, including any cross border transfer restrictions. Customer is responsible for ensuring that the tiTrovo.casa SaaS meets such restrictions or special requirements. tiTrovo.casa to process any Personal Data that meets the requirements set forth in this Section according to these Terms of Use.
  3. tiTrovo.casa Personal Data Obligations. In performing the SaaS Services, tiTrovo.casa will comply with the tiTrovo.casa Services Privacy Policy, which is available at titrovo.casa/contracts/terms_conditions and incorporated herein by reference. The tiTrovo.casa Services Privacy Policy is subject to change at tiTrovo.casa's discretion; however, tiTrovo.casa policy changes will not result in a material reduction in the level of protection provided for Customer data during the period for which fees for the services have been paid. The services policies referenced in this SaaS Agreement specify our respective responsibilities for maintaining the security of Customer data in connection with the SaaS Services. tiTrovo.casa reserves the right to provide the SaaS Services from Host locations, and/or through use of subcontractors, worldwide. tiTrovo.casa will only process Customer Personal Data in a manner that is reasonably necessary to provide SaaS Services and only for that purpose. tiTrovo.casa will only process Customer Personal Data in delivering tiTrovo.casa SaaS. Customer agrees to provide any notices and obtain any consent related to tiTrovo.casa's use of the data for provisioning the SaaS Services, including those related to the collection, use, processing, transfer and disclosure of personal information. Customer shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and retains ownership of all of Customer data.

Limitations of Liability:

tiTrovo.casa shall not be liable for any failure or delay in performing its obligations or Services due to a cause beyond its reasonable control, and without its fault or negligence, including without limitation, acts of God, strikes, lockouts, riots, acts of terrorism or war, epidemics, communication line failures, and power failures.

Governing Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with the laws of (enter jurisdiction). Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of (enter jurisdiction).

Entire Agreement:

This Agreement constitutes the entire agreement between the parties and supersedes any prior agreements or understandings.

Signatures: Both parties hereby agree to the terms and conditions set forth in this Agreement by signing below:

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